Triage to discharge, in plain sight.
Patients are scanned at triage using SATS. Their journey through consultation, diagnostics, treatment, and discharge is tracked in real time. Families check progress on their phone. Bed utilisation is visible at a glance. Triage-to-treatment times track themselves.
Industry
Hospital & Healthcare
Whiteboards in a clinical setting.
A patient arrives at emergency. They're triaged, then they wait. Family asks the nursing station every 15 minutes. Nurses are stretched thin. The whiteboard hasn't been updated in an hour. The doctor has no idea how many patients are waiting.
- Family interrupting nurses for updates
- Triage scores not visible at a glance
- Bed utilisation guessed, not measured
- Length-of-stay reported weeks later
A clinical-grade queue. Without the desk-bound system.
Patients are scanned at triage. SATS scores drive priority. Every clinical step is timestamped. Families get an anonymous progress link — they stop interrupting the team.
- SATS-driven prioritisation
- Anonymous family progress links
- Real-time bed utilisation
- POPIA-compliant patient data
From arrival to handover.
Triage
Patient scanned, SATS score captured. Priority determined automatically.
Consultation
Doctor scans on review. Notes attach to the case; family link updates.
Diagnostics & treatment
Bloods, imaging, treatment — each step is its own stage with its own clock.
Discharge
Final scan closes the case. Length-of-stay calculated automatically.
Features that fit how you actually work.
| Feature | What it does |
|---|---|
| Triage-priority queueing | Patients are scanned at triage. SATS — or your own priority scheme — drives the queue, so the most urgent always rises to the top. |
| Multi-stage clinical workflow | Triage → consult → diagnostics → treatment → discharge. Every stage is timestamped, attributable, and visible on the live dashboard. |
| Anonymous family progress links | Families track a patient's progress without seeing clinical detail. POPIA-safe by design, no app install required. |
| Bed & ward live status | Every bed and chair has a live status — available, in-cleaning, occupied. Bed managers see availability across wards on one screen. |
| Clinical audit trail | Every scan, every clinical event, every operator is logged and exportable as a CSV for audits and regulatory review. |
| Multi-site network rollups | Run a network of clinics? Roll up performance across sites without exposing patient data — POPIA row-level security throughout. |
The numbers that actually move your business.
Every scan is timestamped. Every step is measured. Just Queue turns the day-to-day chaos of your operation into clean data — the kind you can act on Monday morning.
“Our nurses got their time back. Families have answers without asking. The matron sees the whole department on one screen. It's a quiet revolution.”
Ready to show your customers what your service really looks like?
Start free. No contracts. No setup fees. No consultants needed. You'll see results on day one.