Terms & Conditions.

1.1These Terms of Service (“Terms of Service”), including the documents referred to herein, makes provision for the terms and conditions applicable to all who use our site just-queue.co.za (“our site”).

1.2Before making use of our site, please read these Terms of Service carefully. By accessing our site (which includes visiting, registering or purchasing) you accept and agree to all the covenants and conditions imposed in this agreement.

1.3By accessing and using this site, you agree that you have read, understand and agree to these terms.

1.4We recommend that you print a copy of these Terms of Service for future reference.

1.5If you do not agree to these Terms of Service, we advise that you refrain from making use of our site.

2.1These Terms of Service refer to the following additional terms, which also apply to your use of our site.

2.2Our Privacy Policy, which sets out the terms on which we process any Personal Information.

3.1Website: just-queue.co.za is an Internet website owned and operated by Just Corporation Proprietary Limited (“JC”, “we”, “us”, “our”).

3.2Just-Queue is an integrated platform that offers stakeholders in the service-delivery industry a way to make their processes visible and measurable.

4.1The terms hereof may be amended at any time. Such amendments will be applicable when published on our site.

4.2As they are binding on you, please check the Terms of Service from time to time to note any amendments.

5.1We may update our site and Content from time to time.

5.2Unless otherwise agreed to under our Terms of Service, we may stop publishing on our site at any time. This may be done without notice and we will not be responsible for any consequences that result therefrom.

6.1Access to our site is made available free of charge.

6.2Access to our services will be subject to certain charges which will be presented to you subsequent to registration as a user of the services.

6.3We do not guarantee that our site or any content on it will always be available or be uninterrupted or error free. Access to our site is permitted on a temporary basis. We will not be liable to you if, for any reason, our site is unavailable.

6.4You are responsible for the arrangements necessary for you to have access to our site. This includes, but is not limited to, mobile data and the costs associated with it.

6.5We do not guarantee that our site will function on any particular hardware or devices. Use of our site may also be subject to malfunctions and delays inherent to the use of the Internet and electronic communications.

6.6You are responsible for ensuring that all persons who access our site through your Internet connection are aware of these Terms of Service, and that they comply accordingly.

7.1Subject to these Terms of Service, we grant you a limited, non-exclusive, non-transferrable and revocable license to access and use our site and the Content at any time solely for your personal and non-commercial use. Use of any Products and/or Services will be subject to our Terms of Service.

7.2We reserve any rights not expressly granted herein.

8.1in any way that breaches any applicable local, national or international law or regulation;

8.2in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;

8.3to transmit, or procure the sending of, unsolicited or unauthorised advertising, promotional material or any other form of similar solicitation (for example: Spam);

8.4to knowingly transmit or send viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs;

8.5to gain unauthorised access, interfere with, damage or disrupt any part of our site and the equipment or network on which the website is stored;

8.6"Deep-linking", "embedding" or using analogous technology is strictly prohibited;

8.7make any speculative, false or fraudulent purchase(s);

8.8remove any copyright, trademark or other proprietary notices from our site or any Content;

8.9reproduce, copy, modify, adapt, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit our site or any part thereof or the Content;

8.10decompile, reverse engineer or disassemble our site or any Content;

8.11cause or launch any programs or scripts for the purpose of scraping, mirroring, indexing, surveying, or otherwise data-mining any portion of our site;

8.12unduly burden or hinder the operation and/or functionality of any aspect of our site;

8.13frame our site;

8.14access or use our website or the Content through automated means, including but not limited through the use of robots, spiders, or offline readers;

8.15attempt to gain unauthorised access to or impair any aspect of our site and its related systems or networks;

8.16incorporate e-mail addresses, names, telephone numbers and fax numbers published on our site into any database used for commercial purposes or electronic marketing or similar purposes. The presentation of such details is not an "opt-in" / permission from us to utilise the information.

9.1All Intellectual Property available on the site is the property of or licensed to us and may not be used outside the licensed terms as set out under these Terms of Service.

9.2You may draw the attention of others to content posted on our site or by sharing it via social networks or other means available.

9.3For any re-use or distribution of the Content or Products and/or Services, as per the limited license, you must draw others' attention to these Terms of Service.

9.4You must not modify the copies of any Content you have printed off or downloaded from our site. Any illustrations, photographs, video or audio sequences or graphics which accompany text may not be used separately from the text, nor may you claim that it is yours.

9.5We must always be acknowledged as the authors of the Content on our site.

9.6Unless otherwise agreed to under these Terms of Service, we do not grant you any rights in or related to our site or the Products and/or Services, or to use our business names, logos, trademarks or those of our licensors (registered or unregistered).

9.7We would be pleased to consider requests for permission to disseminate or use the Products and/or Services outside the scope of the granted licence. No permission is given unless it is provided in advance and in writing by us. To obtain approval, please send an e-mail to info@just-queue.co.za.

10.1We provide our site on an "AS-IS" and "AS-AVAILABLE" basis to the extent permitted by law and for registered member use only. We EXCLUDE all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We also make NO REPRESENTATION, GUARANTEE or WARRANTY regarding the timeliness, quality, reliability, suitability, or availability of our site.

10.2Neither our site nor its Content Provider can be held responsible for any mistakes in printing or faulty instructions contained within the Products and/or Services.

10.3YOU AGREE that it is within your sole discretion to use our site and/or the Products and/or Services and that the entire RISK arising out of your use remains solely with you — to the MAXIMUM EXTENT permitted under any applicable law. YOU ALSO AGREE that you will INDEMNIFY us against any claim, demand, damage, costs, loss or liability (including reasonable attorney fees) related to your use of our site and/or the Products and/or Services.

10.4We, our owners, directors, employees, partners and agents shall NOT be LIABLE for any direct, indirect, incidental, special, or consequential DAMAGES caused by accessing or using our site or the Products and/or Services.

10.5You AGREE to INDEMNIFY and HOLD us, our directors, partners, employees and agents HARMLESS from all claims, demands, losses, liabilities and expenses (including attorney own-client fees), arising out of or in connection with (i) your breach or violation of any of these Terms of Service; and/or (ii) your violation of the rights of any third party, including our Third Party Providers.

10.6The LIMITATIONS and DISCLAIMER in this clause does not LIMIT YOUR LIABILITY or ALTER your RIGHTS as a CONSUMER that cannot be excluded under any applicable law.

11.1We are under no obligation to provide security on our site. Nevertheless, we feel it is important that your information, or any communication between us, is dealt with in the most secure manner reasonably possible. However, because of the nature of the Internet, we cannot guarantee that your communications with us via our site are completely secure at all times.

11.2To provide adequate security to all our Users, and to monitor activities prohibited under section 86 of the ECT Act, you agree to our right to intercept, monitor, block, read, delete or access all data sent to our website or any of our other communication facilities, for example email, instant messaging or fax-to-email applications. This is subject to the conditions as set out under the RIC Act.

11.3It is our policy to virus check documents and files before they are uploaded to our site. Despite this, we cannot guarantee that documents or files downloaded from our site will be free from viruses. We do not accept any responsibility for any damage or loss caused by any virus. For your own protection, you must use virus-checking software when using our site. You agree not to upload or provide, through our site, any document or file which may contain a virus.

12.1You may link to our site from your site or other social media page, but only to our Homepage. Such linking must be in a way that is fair, legal and does not damage our reputation, take advantage of it or breach any provision of these Terms of Service.

12.2No link may be established in such a way that suggests any form of association, approval or endorsement on our part, where none exists.

12.3No link to our site may be provided in any website that is not owned by you.

12.4We reserve the right to withdraw linking permission without notice.

13.1Where our site or the Content, including Products and/or Services, contains links to other websites, these links are provided for your convenience and information only. You acknowledge that different Terms of Service and privacy policies may apply to your use of such third-party websites. We do not endorse or approve of the operators and/or owners of those third-party websites, and material on those third-party websites. In no event shall we be responsible or liable for any websites operated by such third-party providers.

14.1not use it in any improper or unlawful manner or in breach of any licence that applies to you;

14.2not harass others or disclose personal information about others;

14.3not submit, publish, post, upload, store, distribute or disseminate any defamatory, infringing, offensive, obscene, indecent, harmful, confidential, hateful, threatening or otherwise illegal or objectionable material or information;

14.4not submit, post or upload files, without consent, that contain software or other material, the intellectual property rights of which are owned by any third party, or that is protected by rights of privacy or publicity of any third party;

14.5not upload files that contain viruses, corrupted files, or any other software or programs that may interfere with or damage the operation of the social-network page or any other computer;

14.6not impersonate any person or entity or falsely misrepresent yourself in any way;

14.7not promote any illegal activity;

14.8not use software to harvest information from the social-media network page;

14.9not submit any material which is prohibited by any applicable data protection or privacy legislation;

14.10not submit, post or upload any content or materials, or otherwise do anything in breach of the social-media platform's Terms of Service / Terms and Conditions;

14.11abide by the particular social-media platform's Code of Conduct or Community Guidelines or any other similar rules and guidelines.

14.12You agree that you will be solely responsible for all content, information or materials of whatever nature or medium that you submit, post, upload, publish or display on or through the social-media network page or transmit to or share with other users ("User Content").

14.13You acknowledge and agree that, although we are not obligated, we may monitor the content on the social-media platform page(s). This includes, but is not limited to, deleting from the said page without notice any content of whatever nature, for any or no reason.

14.14Social media is not a medium for conflict resolution or lodging complaints. Complaints must be e-mailed to info@just-queue.co.za.

15.1These Terms of Service are valid, binding and enforceable and concluded in Pretoria, Gauteng, South Africa, the moment you access/view our site.

15.2If any term of this agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the legality, validity or enforceability in that jurisdiction of any other term of this agreement.

16.1It is within our discretion to determine whether, through your use, there has been a breach of these Terms of Service. When a breach occurs, we may take such action as we deem appropriate.

16.2We specifically exclude any liability for our actions taken in response to any breach of these Terms of Service.

16.3All costs, charges and expenses which may be incurred by us in enforcing our rights in terms hereof shall be recoverable from you if the above rights are successfully enforced. These costs, charges and expenses include, without limitation, legal costs on the scale as between an attorney and own client and collection commission, irrespective of whether any action has been instituted.

16.4No relaxation or indulgence by either of us shall constitute a waiver of the rights of that party. It also shall not preclude that party from exercising any rights which may have arisen in the past or may arise in future.

16.5Any provision under these Terms of Service which contemplates performance or observance, after any termination or expiration of these Terms of Service, shall survive any termination or expiration and shall continue in full force and effect.

17.1These Terms of Service are governed by the laws of the Republic of South Africa.

17.2Any dispute arising in relation to these Terms shall be referred to mediation (as per a mediator agreed to by both parties). If no mediator is agreed to, then the dispute shall be referred to arbitration in Pretoria at a venue of our choice. The Uniform Rules of the High Court of South Africa will apply.

17.3Subject to clause 17.1 above, the parties further agree to the exclusive jurisdiction of the North Gauteng High Court, Pretoria, which shall have exclusive jurisdiction over any dispute that may arise from these Terms of Service.

17.4No term, condition and/or provision of these Terms of Service is intended to limit any right to settle a dispute in terms herein.

18.1Any Data Messages sent by us to you shall be deemed to have been sent from the Premises.

18.2A Data Message is deemed to be sent: by us, at the time shown on such message, or if not so shown, at the time shown on our information system; and by you, at the time when we confirm receipt (excluding an automated response) thereof.

18.3A Data Message is deemed to be received: by us, only when an authorised representative responds thereto (excluding an automated response); and by you, once it enters your information system.

18.4As provided for in terms of section 11(3) of the ECT Act, all information incorporated by the use of hyperlinks and/or other methods of reference shall form part of these Terms of Service.

18.5Attribution of Data Messages — you agree and warrant that any Data Message sent from any computer or device that is owned by you, or programmed by you, to us was sent by you.

18.6Expression of intent — for purposes of electronic communications between you and us, no electronic signature is required. The mere browsing of our site demonstrates your intent to be a party to these Terms of Service.

19.1Website functionality or any other recommendations: send us an email at info@just-queue.co.za or make use of our Suggestion / Feedback box.

19.2Questions or queries: send us an email at info@just-queue.co.za.

19.3Complaints: please contact us first should you have any complaints or other related issues. Send us an email at info@just-queue.co.za. We shall reply as soon as practically possible, but we stand under no legal obligation to resolve such complaint.

19.4Legal documentation or notices: physical address — our Premises. Email — info@just-queue.co.za (subject: “LEGAL”), marked for the attention of the Managing Director.

19.5If we are required to send you any legal documents or notices you agree that we can send them via electronic mail to your email address, or by written communication by way of registered post to your address. If delivery to the aforesaid addresses is not successful, you agree that we can then use such contact details as we may find on the Internet about you.

19.6Any notice to you or us — sent by prepaid registered post in a correctly addressed envelope shall be deemed to have been received within ten (10) days from the date on which it was posted; delivered by hand shall be deemed to have been received on the day of delivery, provided it has been delivered to a responsible person during ordinary business hours; sent by Data Message to the addressee shall be deemed to be received as per clause 18.3 above.

19.7Notwithstanding anything to the contrary herein, a written notice actually received by you or us, including a notice sent by telefax, shall be an adequate notice to it despite it not being sent or delivered to the chosen address.

20.1Consumer shall have the same meaning attributed to it in terms of the CPA.

20.2Content means any information, content, images, video, audio, data, works of authorship, materials, software and technology which may be displayed on, incorporated into, underlying, or used to operate our site.

20.3CPA means the Consumer Protection Act, Act 68 of 2008.

20.4Products and/or Services means content that is specific to the products and/or services.

20.5Content Provider means Just Corporation Proprietary Limited and its licensors.

20.6Data Message shall have the same meaning attributed to it in terms of the ECT Act.

20.7ECT Act means the Electronic Communications and Transactions Act, Act 25 of 2002.

20.8Intellectual Property means but is not limited to concepts, know-how, data-processing techniques, copyrights, patents, designs (including our site's look and feel), inventions, trademarks, tables and compilations of data which are created, invented and/or developed, registered or unregistered, in our site and Content.

20.9Personal Information shall have the same meaning attributed to it in terms of the POPI Act.

20.10POPI Act means the Protection of Personal Information Act, Act 4 of 2013.

20.11RIC Act means the Regulation of Interception of Communications and Provision of Communication-Related Information Act, Act 70 of 2002.

20.12Users means those who access and use our site.