Wash. Service. Repair. All on one rail.
Whether you run a hand wash, a service centre, a body shop, or all three under one roof — Just Queue tracks every vehicle through every bay. Your phone stops ringing. Your team stops getting interrupted. Your busiest day actually runs smoothly.
Industry
Motor Industry
You know this Saturday.
The forecourt is full. The phone won't stop. Customers are calling about their wash, their 60k service, their alignment job. Vehicles get mixed up. A Premium Wash goes to a basic bay. A car comes off the lift before the brake check is signed. Body work hits QC before the paint is dry.
- Constant 'is it ready yet?' phone calls
- Vehicles routed to the wrong product or bay
- No idea which station is the bottleneck
- Customer trust drops with every guess
Scan once. Track everything.
A QR sticker goes on the windscreen at drop-off — or scan the licence disc. Each station scans in and out. Customers get a live link the moment they hand over their keys, whether the job is a wash, a service, or a full repair.
- Scan-in, scan-out at every bay or lift
- Live customer tracking via SMS link
- Auto-routing by job type
- Manual entry when a QR won't scan
From arrival to handover.
Drop-off scan
Operator scans the licence disc or applies a QR. Job type — wash, service, or repair — selected in one tap.
Stage 1
Vehicle enters the first stage: rinse bay, intake inspection, or initial diagnostic. Scan-in starts the timer.
Service stages
Each station — wash bay, service lift, body shop, alignment — tracks its own work. Specialists see only what's queued for them.
Ready for collection
QA-signed job triggers an instant SMS. Vehicle is marked Ready in the dashboard.
Features that fit how you actually work.
| Feature | What it does |
|---|---|
| Scan-first operator app | Unified scanner handles licence discs, QR tickets, and barcodes. One tap to add a vehicle to the queue — no menus, no product selection. |
| Vehicle-aware bookings | Customers select the specific vehicle (registration, make, model) when booking, so the right bay is allocated before they even arrive. |
| Configurable bookings per slot | Set how many vehicles each bay or lift can take per slot. Grace-window enforcement keeps walk-ins from bumping prepaid bookings. |
| Process Flow per bay | Configure each wash bay, service lift, or detailing station as a process point. Jobs route to the right station automatically. |
| Live operations dashboard | Arrivals today / per-week tiles, unassigned queue badges, and node-tab ribbons so nothing slips through the cracks. |
| Franchise / multi-site rollups | Run one site or a network. The Franchise Overview consolidates every branch on one dashboard, ranked by performance. |
The numbers that actually move your business.
Every scan is timestamped. Every step is measured. Just Queue turns the day-to-day chaos of your operation into clean data — the kind you can act on Monday morning.
“Saturdays used to be firefighting. Now it's a system. Whether they're in for a wash or a service, customers don't call to ask — they show up when we tell them.”
Ready to show your customers what your service really looks like?
Start free. No contracts. No setup fees. No consultants needed. You'll see results on day one.