Walk-ins, bookings, and stylists — all on the same page.
Each client gets a permanent QR card — scan and go on every visit. Walk-ins see real wait times and choose informedly. Booked clients get a heads-up if things run behind. Your stylists just scan when they start and finish.
Industry
Hair & Beauty Salon
The 'maybe 30 minutes' problem.
A walk-in asks how long the wait is. Your receptionist counts heads, checks with two stylists, and guesses. Forty-five minutes later, they're still waiting. Meanwhile a booked client arrives and finds their stylist is 20 minutes behind.
- Wait times based on receptionist guesswork
- Booked clients caught off-guard by delays
- Stylists interrupted to give updates
- Walk-ins leave because nobody can give a real number
Real wait times. Every time.
Scan-in starts the clock. The system blends current load, average service times, and stylist availability into a wait estimate that's actually accurate.
- Permanent client QR cards — scan and go
- Live wait times based on real data
- Auto-notify booked clients of delays
- Stylists scan start/finish in one tap
From arrival to handover.
Check in
Client scans their card or the front-desk QR. Service is selected in one tap.
Assigned to stylist
System routes the client to the right chair based on service and availability.
In service
Stylist scans Start. Timer runs. Other clients see realistic wait estimates.
Ready to pay
Stylist scans Done. Client moves to checkout — and rebooks on the spot if they want.
Features that fit how you actually work.
| Feature | What it does |
|---|---|
| Staff-aware booking | Clients pick their stylist (or 'any available') when booking. The schedule respects each stylist's calendar and skills. |
| One booking per slot, locked | Slots are locked to a single booking by design — no double-booking, no overlap, no awkward shuffling at the chair. |
| Grace-window enforcement | Late arrivals beyond the grace window auto-release the slot, so walk-ins can fill it instead of the chair sitting empty. |
| Service catalogue with images & timings | Each service carries a price, prep time, image, and availability toggle. Clients see exactly what they're booking before they commit. |
| Scan-in for walk-ins and bookings | Walk-ins use the unified scanner; booked clients scan the appointment QR. Start and finish in one tap each. |
| Branch discovery & favourites | Clients find your salon nearby on the mobile app, favourite it, and rebook in two taps from their appointment history. |
The numbers that actually move your business.
Every scan is timestamped. Every step is measured. Just Queue turns the day-to-day chaos of your operation into clean data — the kind you can act on Monday morning.
“The receptionist used to spend half her day giving wait estimates. Now the screen does it. She actually gets to be a receptionist again.”
Ready to show your customers what your service really looks like?
Start free. No contracts. No setup fees. No consultants needed. You'll see results on day one.